How do I cancel an order?

Don't delay. As soon as an order is placed and payment is made, the order will be sent to be picked, packed, and prepared for dispatch. We therefore request that any cancellations are made as quickly as possible and preferably on the same day that you place the order with us so we are able to cancel the process. 

Please email your request to [email protected], drop us a message on Live Chat or call us on 01792 940 288. We are open Monday - Friday from 8:30am - 5:00pm. We regret that if an order has already been dispatched, we are unable to recall the package.